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Robertsons Win A Trip To Zanzibar T’s and C’s

Unilever USSD Competition Terms & Conditions

Competition Dates: 20 May 2022– 31 July 2022

1. The Promoter is Unilever South Africa (Pty) Ltd (“the Promoter”) and Tradeway Promotions is the “Promoter Agent”.

2. The terms and conditions set out below (Terms and Conditions) apply to the Robertsons Volume Drive Competition (Promotion) being run and administered by Unilever South Africa (Pty) Ltd (Promoter or us or we), a company incorporated in South Africa under registration number 1939/012365/07 whose registered offices is at 15 Nollsworth Crescent, Nollsworth Park, La Lucia, 4051.

3. These Terms and Conditions will prevail in the event of any conflict or inconsistency with any other communications sent to you by us, including advertising or Promotional materials. Prize redemption instructions are deemed to form part of the Terms and Conditions.

4. The Promotion is only valid in South Africa and is open to all South African residents above the age of 18 who are in possession of a valid identity document, Passport valid until July 2023 and are fully vaccinated by the travel dates for travel insurance purposes.

5. This Promotional competition is open from 20 May 2022 and ends at 12:00 (midnight) on 31 July 2022.Any entries received after the closing date will not be considered.

6. By participating or entering this Promotion, participants agree to accept and be bound by these Terms and Conditions and hereby warrant that all information submitted to the Promoter is true, current, and complete.

7. The Promotion is not open to any director, member, partner, employee, agent or consultant of the Promoter, the marketing service providers or any person who directly or indirectly controls or is controlled by these entities, including their spouses, life partners, business partners or immediate family members.

8. By participating in this competition, participants agree to receive future marketing material from the brand/s on Promotion. However, the participant has the right to unsubscribe to receiving marketing material or request the promoter to delete their information by contacting the Promoter at 15 Nollsworth Crescent, Nollsworth Park, La Lucia, 4051 Att: Legal Department or opting out from any electronic marketing message.

9. All personal information (Personal Data) supplied by participants will be processed in accordance with South African data protection legislation and the Promoter’s Privacy Policy which can be accessed at https://www.unilevernotices.com/privacy-notices.html.

10. We have a duty, in terms of the Consumer Protection Act, 2008 (CPA) to point out certain important provisions in these Terms and Conditions to you.The clauses which contain these important provisions and the reasons why they are important are set out below. It is very important that you read all of these clauses carefully.

a) Limitation of risk, legal responsibilities and liability. Clauses 19, 39, 40, 41, 42 and 43 herein below are important because they limit and exclude obligations, liabilities and legal responsibilities that we and other persons or entities may otherwise have to you. As a result of these clauses, your rights and remedies against us and these other persons and entities are limited or excluded. These clauses also limit or exclude your right to recover from, or make claims against, the Promoter for losses, damages, liability or harm you or others may suffer as a result of your participation in the Promotion. Clause 21 is particularly important because you take on risk, legal responsibilities and liability.

In terms of this clause, you may be responsible for taxes, fees, claims and other amounts. You will also be responsible for, and you accept, various risks, damages, harm, and injury which may be suffered by you and others for what is stated in this clause.

b) Indemnities by you.Clauses 21 requires you to indemnify (hold harmless) us and other persons or entities against claims, loss, damages, and harm that may be suffered by us and other persons or entities as a result of the events set out in clauses 42 and 43 below. You are also required to indemnify us and other persons and entities against claims for loss, damages, and harm that may be made by any person or entity as a result of the events set out in clause 43.

This places various risks, liabilities, obligations and legal responsibilities on you, and you will be responsible and liable for the payment of the value of the claims, loss, damages, and harm that may be suffered or claimed.

Entry Requirements

11. To enter, participants will be required to purchase any 2 (two) medium or large Robertsons Refill participating products listed below from a store that sells Robertsons.

  • 11766 Robertsons Ginger Refill 85 x 50g
  • 2721625 Robertsons White Pepper Canister 4 x 10 x 50g
  • 2721655 Robertsons Pepper Compound Refill 4x 10 x 50g
  • 2721865 Robertsons White Pepper Refill 4 x 10 x 100g
  • 2728540 Robertsons Chicken Spice Refill 4x 5 x 168g
  • 2728545 Robertsons BBQ Spice Refill 4 x 5 x 128g
  • 2728550 Robertsons Steak & Chops Refill 4 x 5 x 160g
  • 2728475 Robertsons Meat Tenderiser Refill 4 x 10 x 100g
  • 2728480 Robertsons Spice For Rice Refill 4 x 10 x 89g
  • 2728495 Robertsons BBQ Spice Refill 4 x 10 x 64g
  • 2728500 Robertsons Chicken Spice Refill 4 x 10 x 84g
  • 2728505 Robertsons Steak & Chops Refill 4 x 10 x 80g
  • 2728515 Robertsons Spice For Fish Refill 4 x 10 x 80g
  • 10114 Robertsons Spice For Mince Refill 2 x 10 x 79g
  • 11016 Robertsons Shisanyama Refill 2 x 10 x 80g
  • 11017 Robertsons Brown Onion Seasoning Refill 2 x 10 x 80g
  • 2722815 Robertsons Black Pepper Refill 4 x 10 x 50g
  • 2728450 Robertsons Paprika Refill 4 x 10 x 55g
  • 2728455 Robertsons Peri-Peri Refill 4 x 10 x 48g
  • 2728460 Robertsons Turmeric Refill 4 x 10 x 57g
  • 2728535 Robertsons Cinnamon Refill 4 x 10 x 40g
  • 2728485 Robertsons Garlic Flakes Refill 4 x 10 x 70g
  • 2728490 Robertsons Garlic Salt Refill 4 x 10 x 100g
  • 2728530 Robertsons Portuguese Chicken Refill 4 x 10 x 75g
  • 2728465 Robertsons Mixed Herb Refill 4 x 10 x 18g
  • 2728470 Robertsons Parsley Refill 4 x 10 x 12g
  • 20072696 Robertsons Thyme Refill 2 x 10 x 19g
  • 20072695 Robertsons Origanum Refill 2 x 10 x 17g
  • 20072684 Robertsons Italian Herbs Refill 2 x 10 x 15g
  • 2724155 Robertsons Whole Bay Leaves 2 x 10 x 9.5g
  • 2724315 Robertsons Whole Cinnamon 2 x 10 x 24g
  • 2724615 Robertsons Whole Black Peppercorns 2 x 10 x 45g
  • 2724355 Robertsons Whole Cloves 2 x 10 x 26g
  • 2728520 Robertsons Mixed Peppercorns 2 x 10 x 42g-47g
  • 67808302 Robertsons Steak & Chops 2 x 10 x 350g
  • 67808339 Robertsons Chip & Potato Seasoning 2 x 10 x 350g
  • 67808306 Robertsons Paprika 2 x 10 x 350g
  • 67350121 Robertsons Masterblends Aromatic Roast Potato 2 x 10 x 60g
  • 67350126 Robertsons Masterblends Rustic Garlic & Herb 2 x 10 x 60g
  • 67350115 Robertsons Masterblends Traditional Braai Mix 2 x 10 x 60g
  • 67350117 Robertsons Masterblends Zesty Lemon & Herb 2 x 10 x 60g
  • 10114Robertsons Spice For Mince Refill 2 x 10 x 79g
  • 11016 Robertsons Shisanyama Refill 2 x 10 x 80g
  • 11017 Robertsons Brown Onion Seasoning Refill 2 x 10 x 80g
  • 2722815 Robertsons Black Pepper Refill 4 x 10 x 50g
  • 2728450 Robertsons Paprika Refill 4 x 10 x 55g
  • 2728455 Robertsons Peri-Peri Refill 4 x 10 x 48g
  • 2728460 Robertsons Turmeric Refill 4 x 10 x 57g
  • 2728535 Robertsons Cinnamon Refill 4 x 10 x 40g
  • 2728485 Robertsons Garlic Flakes Refill 4 x 10 x 70g
  • 2728490 Robertsons Garlic Salt Refill 4 x 10 x 100g
  • 2728530 Robertsons Portuguese Chicken Refill 4 x 10 x 75g
  • 2728465 Robertsons Mixed Herb Refill 4 x 10 x 18g
  • 2728470 Robertsons Parsley Refill 4 x 10 x 12g
  • 20072696 Robertsons Thyme Refill 2 x 10 x 19g
  • 20072695 Robertsons Origanum Refill 2 x 10 x 17g
  • 20072684 Robertsons Italian Herbs Refill 2 x 10 x 15g
  • 2724155 Robertsons Whole Bay Leaves 2 x 10 x 9.5g
  • 2724315 Robertsons Whole Cinnamon 2 x 10 x 24g
  • 2724615 Robertsons Whole Black Pepper 2 x 10 x 45g
  • 2724355 Robertsons Whole Cloves 2 x 10 x 26g
  • 2728520 Robertsons Mixed Peppercorns 2 x 10 x 42g-47g
  • 67808302 Robertsons Steak & Chops 2 x 10 x 350g
  • 67808339 Robertsons Chip & Potato Seasoning 2 x 10 x 350g
  • 67808306 Robertsons Paprika 2 x 10 x 350g
  • 67350121 Robertsons Masterblends Aromatic Roast Potato 2 x 10 x 60g
  • 67350126 Robertsons Masterblends Rustic Garlic & Herb 2 x 10 x 60g
  • 67350115 Robertsons Masterblends Traditional Braai Mix 2 x 10 x 60g
  • 67350117 Robertsons Masterblend Zesty Lemon & Herb 2 x 10 x 60g

12. To enter the Promotion, participants are required to follow the steps below:

a) Step 1: Purchase any 2 (two) medium or large Robertson Refill participating products listed above from a participating store.

b) Step 2: Dial *120*1073#. USSD session charged at 20c per 20 seconds.

c) Step 3: Enter the last 4 (four) digits of your barcodes from your 2 (two) Robertsons Refill participating products.

d) Enter the last 4 (four) digits of the barcode of product 1 (one).

e) Enter the last 4 (four) digits of the barcode of product 2 (two).

13.Participants may be prompted to complete a series of questions from the Promotion such as region and name before their entry is validated.

14. Participants must keep their till slip as proof of purchase.

15. Participants must enter the correct last 4 (four) digits of the barcode for product 1 (one) and product 2 (two.) If a participant has given incorrect details of the barcode, the Promoter reserves the right to deem that entry as invalid.

16. Participants must enter their correct contact details. If a Winner has given incorrect contact details, the Promoter reserves the right to select another Winner in terms of these Terms and Conditions.

17. Entries, which are duplicated, which are unclear, illegible, are submitted via an incorrect entry mechanism or contain errors or are from disqualified persons, will be declared invalid.

18. Any technical failures that leads to any competition entry being invalid or not received will not be the Promoter’s liability, and the Promoter cannot be held responsible for technical errors.

19. Responsibility is not accepted for incomplete entries, or entries lost, damaged or delayed for any reason whatsoever, including as a result of any network, computer or cell phone hardware or software failure of any kind.Proof of sending will not be accepted as proof of receipt.

20. Participants may enter as many times as they wish provided that each entry is associated with a separate purchase and accurate barcodes.

21. As far as the law allows, the Promoter will only be responsible for those costs which these Terms and Conditions expressly say that the Promoter will pay. The participant is responsible for (i) any and all applicable local taxes and fees; and (ii) all other costs incurred by it, or arising directly or indirectly from, the participant's participation in the Promotion, or from the acceptance, receipt, use or enjoyment of any prize. Without limiting the rest of this clause, the participant will be responsible for the cost of submitting proof of purchase and entering the Promotion, any flights or accommodation or associated costs that may be required should the participant win and need to physically collect their prize, and any data or call charges that apply, as per the tariff rates charged by the participant's mobile network provider in addition to any applicable USSD charges.

The Prize

Grand Prize

22. There will be 10 (ten) Grand Prize winners in total. 10 all-inclusive travel adventure trips to Zanzibar for 2 (two.)Each winner is only permitted to travel with one other person who meets the requirements mentioned in clause 3. The travel dates are as below, and each winner is to confirm their availability based on the below travel dates:

I. Winners Group 1 (5x Couples): 23 – 27 October 2022 (5 nights)
II. Winners Group 2 (5x Couples: 19 – 24 November 2022 (5 nights)

22.1 Grand prize is inclusive of:

I. Fully inclusive domestic & international flights, accommodation on a sharing basis, all meals & local beverages at the hotel, food adventures (pre-selected experiences)

II. Travel insurance and medical Quarantine – All travel insurance information will be briefed directly to winners once they have claimed their prize

III. Emergency medical cover

22.2 Trip information

I. Trip duration is 6 days and 5 nights

II. Winners will travel in groups with a chaperone /tour guide.

III. Winners will travel in batches of 2 groups of 11 people (22 pax)

23. The total value of the Grand Prize will be given to 10 winners only and the direct winners will at their personal capacity select their travel partners and share all needed documentation and information for the travel partner with the promoter 4 weeks prior to the travel dates.

24. Should a Grand Prize winner be unable to travel on the selected dates and confirm travel availability and proof of valid passport and all relevant travel documents 4 weeks prior to travel for ticket issue, they then forfeit the prize.

25. If a Grand Prize winner does not redeem their prize for any reason within 1 (one) month (30 days) from notification of having won the prize, the prize will be forfeited.

Instant Prize

26. In addition to the Grand Prize, there will be weekly draws done at random to select 3 000 lucky winners who will receive their share of R200 000 for the 10 weeks and 3 days period of the campaign (20 May 2022 – 31 July 2022). The R200 000 will be divided at random in the below denominations:

a) 1 of 1 000 Instant Cash Vouchers valued at R100 – Totalling R100 000

b) 1 of 2 000 Instant Cash Vouchers valued at R50 – Totalling R100 000

i. Instant Prize payments will be made in the form of a Standard Bank Instant Money voucher, for which the voucher details will be SMSed to the same phone number which was verified as a winner.

27. If an Instant Prize winner does not redeem their prize for any reason within 2 (two) weeks of notification of having won the prize, the prize will be forfeited.

Prizes – General

28. Prizes are not exchangeable and cannot be redeemed for cash or equivalent of cash.

29. The participants accept the Prize at their own risk. In the event of unforeseen circumstances, the Promoters reserve the right to substitute the Prize with a Prize of the same or greater value.

Selecting Winners

30. 10 (Ten) participants with a valid entry will be selected as winners (Winner) for the grand prize.

31. 3 000 (Three thousand) participants with valid entries will be selected weekly to win their share of R200 000 in randomly selected denominations of R50 (fifty) or R100 (one hundred) Instant Cash Vouchers.

32. The Winners for the Grand Prize will be required to provide their till slips, full name, valid South Africa ID number, copy of their passport, copy of their Vaccination certificate, copy of their South African identity document, and contact details as required.

33. The Winners for the Instant Prize will be required to provide their till slips, full name, valid cell phone number, valid South Africa ID number & copy of their South African identity document, and contact details as required.

Grand Prize

34. The Grand Prize Winners will be selected by random, audited draw from all valid entries received once the competition has ended. The draw will be conducted by Third Parties which will include the Promoter’s auditors.

35. The Grand Prize Winners will be notified telephonically on the number they used to enter the competition that they have won a Grand Prize, within a reasonable period after the draw.

36. The Grand Prize winners will be required to verify their details during that telephone call. The Promoter (or their agent) will endeavour to contact the Winners telephonically three (3) times within three (3) days of the draw, after their name is drawn.

37. If the Promoter is unable to reach any participant whose name was drawn after 3 (three) telephone calls, such participant will be disqualified, and a draw of a replacement Winner will take place in the same manner as the first draw.

Instant Prize

38. The Instant Prize Winners will be notified weekly if they have won one of the Instant Cash vouchers.

39. Details of the digital Instant Prize will be sent to the Winner via SMS, to the number that was used to enter the competition.

40. Additional Travel Term and conditions:

I. Any tours or experiences out of the prize 6 (six) day trip itinerary will need to paid by the winner out of their personal account and is seen as their personal liability.

II. There are only 2 (two) possible date periods available listed in clause 22 of the Ts and Cs.

III. Winners need to ensure their availability for these date periods which are on a first come first served basis.

IV. Winners need to be fully vaccinated by the time of travel.

V. Winners need to be in possession of a valid SA passport within a minimum of six months validity from date of return to RSA.

VI. Winners need to attend a briefing session prior to departure regarding all travel protocols, rules and regulations briefing will include – Transport regulations and detailed itinerary breakdown, Hotel facility and safety protocols, hospital facilities in case of an emergency and all food experience /tours health and safety risks.

VII. Winners are required to declare any health risks or issues that might affect their travel or impede any travel insurance.

Recipe e-Book

41. To download the recipe e-book, participants will be required to complete the sign-up form with their contact details.

42. Post sign-up, entrants will be directed to a FREE downloadable e-PDF.

43. Unilever Privacy Notice can be obtained from https://www.unilevernotices.com/privacy-notices/south-africa-english.html.

44. The Promoter shall not be responsible for any lost, damaged, delayed, incorrect or incomplete entries for any reason whatsoever. Proof of sending will not be accepted as proof of receipt.

45. The Promoter shall not be responsible for the failure of any technical element relating to this promotion that may result in an entry not being successfully submitted.

46. Responsibility is not accepted for entries lost, damaged or delayed as a result of any network, computer or cell phone hardware or software failure of any kind. Proof of sending will not be accepted as proof of receipt.

47. In the event that the Downloadable PDF/eBook is not available despite the Promoter’s reasonable endeavours to procure the Downloadable PDF/eBook, the Promoter reserves the right to substitute the Downloadable PDF/eBook with another Downloadable PDF/eBook, of equal value.

48. This promotion is in no way sponsored, endorsed or administered by, or associated with Facebook and the participants acknowledge that they are providing information to the Promoter and its agents only and not to Facebook.

49. All participants in this Competition release Facebook from all liabilities and claims arising out of or in connection with this competition and these terms and conditions.

General

50. A copy of these Terms and Conditions can be obtained from the Promoter’s Consumer Call Centre on telephone number 0860 151 141 or from the [www.whatsfordinner.co.za] website.

51. These Terms and Conditions will be interpreted and construed in accordance with the laws of the Republic of South Africa. All information relating to this Promotion and published on any promotional material will form part of the Terms and Conditions of entry.

52. As far as the law allows, all warranties and representations in relation to the Promotion not set out in these Terms and Conditions (whether express, implied or tacit) are hereby excluded.

53. The Promoter reserve the right to amend, modify, change, postpone, suspend or cancel this Promotion without notice at any time, for any reason which the Promoter reasonably deems necessary. In the event that the prizes are not available despite the Promoter’s reasonable endeavours to procure the prizes, the Promoter reserves the right to substitute prizes with prizes of equal value.

54. The Promoter reserves the right to terminate the Promotion immediately and without notice. In the event of such termination, as far as the law allows, all participants or entrants acknowledge that they will have no recourse against the Promoter, its associated companies (directors, officers and employees) agents and suppliers, in respect thereof.

55. To the fullest extent permitted by law, neither the Promoter nor their partners or agents supporting the Promotion will be responsible for any loss, damage or injury whatsoever suffered by any participant/entrant or Winner or their accompanying (including but not limited to any direct, indirect, consequential, special, punitive or incidental loss or damages) or for any personal injury (whether physical or mental) suffered or sustained by any participant or Winner and/or their accompanying person(s) as a result of or in connection with the Promotion or the acceptance, use or application of the Prize.

56. As far as the law allows the Promoter, its associated companies (directors, officers and employees) agents and suppliers, will not be responsible for a Participant's failure to access the Promotion for any reason whatsoever including, by way of example only, as a consequence of communications or network failures.

57. If any provision of these Terms and Conditions is found to be invalid or unenforceable by any court of competent jurisdiction, then that provision will be severed from these Terms and Conditions and will not affect the validity or enforceability of any remaining provisions.

58. Failure to claim the Prize or a refusal or inability to provide required documentation or comply with any of the competition requirements within 1 (one) month for grand prize, and 2 (two) weeks for instant prizes, of the date the Winner is selected will disqualify the Winner and a new Winner will be drawn in terms of these Terms and Conditions.

59. The Promoter reserves the right to disqualify any claim if fraud or cheating is suspected, including without limitation, through the manipulation of code or otherwise frequently falsifying data.

60. No applications from agents, third parties, organised groups or applications automatically generated by computer will be accepted. No incomplete or corrupted entries will be accepted. Entries will only be accepted if they comply with all of the terms of these Terms and Conditions.

61. Any attempt to use multiple cell phone details or other tactics to enter or vote more than the stated limit may result in disqualification and all associated entries and/or votes will be void. Entries or votes generated by script, macro, bot, commercial contest subscription, incentives or other means not sponsored by the Promoter, vote-swapping sites, voting software, entering service sites or any other automated means and entries or votes by any means that subvert the entry/voting process or do not conform to the terms or spirit of these Terms and Conditions, will void the entry/votes and may disqualify the entrant.

62. The Promoter may in its sole discretion amend these terms and conditions at any time, without notice, and such amendment(s) will be deemed to have taken effect from the date of publication of the revised terms and condition on the [www.whatsfordinner.co.za] website.

63. The judges’ decision is final and no correspondence will be entered into.

64. This Promotional competition is in no way sponsored, endorsed or administered by, or associated with Telkom, MTN, Vodacom and Cell C and the participants acknowledge that they are providing information to the Promoter and its agents only and not to telephone networks.

65. All participants in this competition release Telkom, MTN, Vodacom and Cell C from all liabilities and claims arising out of or in connection with this competition and these terms and conditions.

66. The Promoter reserves the right to use any images taken of the Winners for publicity purposes in any manner it deems fit, without any further remuneration being made payable to the Winners, and may require the Winners to be identified, photographed and published in printed media, or to appear on radio and television, and social media when accepting the prize and/or after having received the prize. However, the Winners have the right to object, in writing, to –

a) the use of their images;

b) being identified, photographed and/or published in printed media; and/or

c) appearing on radio, television or any digital or other platform either when or after accepting the Grand Prize.

67. The Promoter reserves the right to delete any information uploaded by a participant which the Promoter, in its absolute discretion, believes is illegal, obscene, offensive or defamatory, or infringes the intellectual property rights of a third party, or is otherwise inappropriate for a campaign designed for mass audience entertainment.

68. Participants warrant that they have full rights to the images and stories that they upload and that the use of the said material will not constitute a breach of any third party’s copyright or other intellectual property rights.

69. For all queries in respect of this Promotion, please contact the Unilever Customer Call Centre during office hours on number 0860 151 141or via email on consumer.affairs-za@unilever.com.